Refund policy

GlowHome mein shopping karne ke liye dhanyawad! Hum chahte hain ki aap bina kisi tension ke order karein — isliye hamari return & refund policy simple aur transparent hai.

🔄 Return Window
Product delivery ke 7 din ke andar return/exchange request kiya ja sakta hai.

✅ Return Eligibility
Return sirf tabhi accept hoga jab:
Product unused, undamaged aur original packaging mein ho
Product defective ya damaged mila ho, ya jo order kiya tha usse different mila ho

❌ Non-Returnable Cases
Product use ho chuka ho ya damage khud se hui ho
Return window (7 din) nikal chuka ho
Customer ne apna mann badal liya ho bina kisi genuine reason ke (change of mind)

💰 Refund Process
Return approve hone ke baad refund 5-7 business days ke andar original payment method mein process kiya jaata hai. COD orders ke liye refund bank transfer/UPI ke through kiya jayega.

📦 How to Request a Return
Return ke liye humse contact karein aur order ka photo/video share karein (defective/damaged product ke case mein):

📞 Mobile: 7857926771
📧 Email: mdyusufshekh1122@gmail.com
Aapki satisfaction hamari priority hai — hum har issue ko jaldi aur fairly resolve karne ki koshish karte hain. 💛